How to fix WhatsApp profile picture not showing

WhatsApp is undoubtedly one of the most popular messaging apps around the world. Many also use it for voice and video calls as it is user friendly. When you look at your WhatsApp contact list, you’ll see everyone’s profile picture and notice when someone changes it.

How to fix WhatsApp profile picture not showing

But what if one of your WhatsApp contact’s profile pictures isn’t showing up? Maybe they didn’t replace it with a new image, but maybe it’s something else.

A similar scenario is when your WhatsApp profile picture is not showing to your contacts. In both cases, there is usually a reason why your WhatsApp profile photo is missing. Therefore, we will explore all possibilities and offer solutions where possible.

Scenario 1 – Your WhatsApp contact’s profile picture is not displayed

First, let’s discuss why you can’t see a WhatsApp contact’s profile picture. Some people choose not to post a profile picture, and while it may be somewhat unusual, it’s not that unusual.

However, if a person has always had a profile picture before and suddenly it’s not showing up, it might prompt some investigation. So let’s take a look at all the possible reasons why you can’t see their picture and what you can do about it.

Temporary network problem

Status updates or profile pictures may be temporarily missing if your WhatsApp contact or network issues. Losing your internet connection can cause this problem, even if only for a few minutes.

It’s best to give the network and your device some time if you check WhatsApp and see that your profile picture is missing. If the problem is on their end, you can just wait and see if the profile picture reappears later in the day or the next day.

WhatsApp does not sync contacts

A few of your contacts’ profile pictures or even some names may be missing. When this happens, you probably have a sync problem. There could be a system-level bug that developers usually fix very quickly.

But it is also possible that something went wrong with the installation of WhatsApp. These issues may occur if you recently had to update or reinstall an app. Often the best course of action is to restart the phone or reinstall the app.

Privacy settings

WhatsApp allows users to choose their preferred privacy settings. If you don’t want anyone to see you online or when you last used WhatsApp, just adjust your settings. The same goes for those who can see your profile picture.

A missing profile picture may mean that person has changed their privacy settings. This setting usually prevents people who are not in their contact list from seeing your profile picture, so maybe you can check if they have you in their phone book.

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You have been blocked

You may not be able to see your WhatsApp contact’s profile picture because they have blocked you. This can be shocking and frustrating, and they may do it by accident, but it can still be a reason.

You can test this theory by sending a WhatsApp message to see if the confirmation shows a “delivered” status. If this never happens, they have either blocked you or deleted their profile picture and have no access to the internet.

Scenario 2 – Your WhatsApp profile picture is not showing

Imagine spending time creating and uploading the perfect WhatsApp profile picture, only to realize that none of your contacts can see it.

You may receive a message from a friend asking about your missing photo or notice it’s missing. It’s definitely a scratch, but there are several reasons why this could have happened, and we’ll cover them all.

Note that the WhatsApp mobile app is similar for iOS and Android devices, although there are some differences that we will cover in the steps below.

Incorrect visibility setting

Again, any WhatsApp user, including your contacts and you, can choose not to display their profile picture. Maybe you only want your contacts to see your profile picture, not someone who recently got your phone number.

Your WhatsApp visibility settings should reflect this wish if this is the case. But maybe the current settings will hide your photo from everyone, including contacts.

To resolve this error, follow these steps:

  1. Launch WhatsApp on your mobile device.
    whats app
  2. If you’re using an iPhone, select “Settings” at the bottom of the screen. If you’re using Android, tap the three vertical dots in the upper right corner, then tap “Settings.”
  3. Tap “Account” and then “Privacy”.
  4. Select the “Profile Photo” option.
  5. Select “My Contacts”.
    my contact

You can also opt for “Everyone”, “Nobody” and on Android devices also “My contacts except…”

Missing permission

Another reason why others can’t see your WhatsApp profile photo is because the app doesn’t have access to all the necessary permissions. Granting permissions to apps may seem invasive to some users and they will automatically decline to accept when prompted by an app.

But not allowing WhatsApp to access your contact list can lead to limited features. So if you want to change it, you will have to enable the missing permissions manually.

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Here’s how it works on an Android device:

  1. Long press on WhatsApp until a pop-up window appears.
  2. Click the “i” button in the upper right corner.
  3. When the WhatsApp settings page appears, tap on the “Permissions” option.
  4. Select “Contacts” and select “Enable”.

If you have an iPhone instead, follow these steps:

  1. Open Settings, scroll down and select “WhatsApp” from the list.
  2. Next to the “Contacts” section, tap the radio button.
  3. Open WhatsApp again and check if your profile picture is showing.

Using a new phone

Moving all your WhatsApp contacts and data from your old phone to your new phone is pretty easy these days. You don’t have to lose any conversations and your profile picture won’t disappear either. However, sometimes the transition is not smooth and your image is not displayed.

This scenario is prevalent when moving from Android to iPhone and vice versa. If this is the situation you are dealing with, you may need to re-add your WhatsApp profile picture.

Here’s how the process looks on Android:

  1. Open WhatsApp and tap on the three dots in the upper right corner.
    dots 1
  2. Select “Settings” from the drop-down menu.
  3. Tap the profile picture frame, then tap the small camera icon.
    camera 1
  4. Either take a new photo using the camera or tap “Gallery” to select an image from the camera roll.

If you’re using WhatsApp on iPhone, here’s how to re-add your profile photo:

  1. Launch WhatsApp and select the “Settings” icon at the bottom right corner of the screen.
  2. Tap the profile photo frame, then tap Edit.
  3. When the pop-up menu appears, select “Take Photo” or “Select Photo”.

You can repeat the process whenever you want to upload a new WhatsApp profile photo.

Accidentally blocked contact

When you block a WhatsApp contact, your name will still appear in their WhatsApp contacts, but they will no longer see your profile picture. If this was your goal, you don’t need to take any further steps.

But maybe you accidentally blocked the wrong person and later found out that they can’t see your profile picture and can’t message you. To ensure that the reason is because they are on your WhatsApp blocked list, you need to check your settings.

If you have an Android device, follow these steps:

  1. Open WhatsApp, tap on the three dots in the upper right corner and select “Settings”.
  2. Tap “Account” and then “Privacy”.
  3. Scroll down and select “Blocked contacts”.
    blocked 1
  4. Search for a person’s name on the list.
  5. If you blocked them by mistake, long press their name and press “Unblock”.
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For iPhone users, this process requires the following steps:

  1. Launch WhatsApp and tap the “Settings” button at the bottom of the screen.
  2. Select “Account” and then “Privacy”.
  3. Press the “Blocked” option to scroll through the list.
    iphone block
  4. Click the “Edit” button in the upper right corner.
    edit 1
  5. Select the red “-” icon next to the contact you want to unblock.
  6. Tap the red “Unblock” button next to their name.

Other frequently asked questions

Why can’t I update WhatsApp?

One possibility is that you lack a stable Wi-Fi connection. Another common reason why you can’t update WhatsApp is lack of storage space. You need about 1GB of free space when installing WhatsApp update.

Do you need a phone number to use WhatsApp?

Yes, you need a phone number for WhatsApp. But it doesn’t have to be your personal number. Users can add landline numbers and even a virtual number during setup.

Can you move WhatsApp to SD card?

As of now, WhatsApp does not allow users to move the app from internal storage to SD card. You can move other apps to the SD card to make room for WhatsApp updates.

Why is my WhatsApp contact now someone else?

If any of your contacts have a new phone number, it’s best to delete their old number from your phone. Otherwise, you may notice someone else’s photo appearing on his WhatsApp profile.

Providers often recycle phone numbers, which means that a WhatsApp contact’s old phone number now belongs to someone else.

Manage your WhatsApp experience like a pro

Texting and calling on WhatsApp is fun because the app offers great stickers and GIFs and allows easy file transfer. Still, it’s important to adjust your privacy settings, including your profile photo, to suit you. You can choose to share it with anyone or show it to a select few contacts.

But the same goes for your WhatsApp contacts. So if you can’t see someone’s picture, they might have hidden it or there’s a sync issue that you need to fix. Of course, if you don’t see your WhatsApp profile picture, someone might have blocked you or you might have blocked someone by mistake.

In some cases, the problem of missing profile photos cannot be fixed, but in others, a few taps on the screen will solve everything. Have you ever had the problem of missing WhatsApp profile photo? Let us know in the comments section below.

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